Falcon cars reserve the right to revise any of the terms and conditions listed below and will come into effect soon after posted here:

1. Any quotation for the journey will be valid only 24 hours.
2. No booking is considered as accepted until it’s confirmed by e-mail or on the phone in the office.
3. For all Airport pickups, we do monitor the filghts, whether coming early or delayed there will be no extra charge but if you miss your flight coming into any of the UK Airports, it is your responsibility to call the office and inform us immediately.
4. If you cancel you’re booking less than three hours of agreed time of pickups there could be a cancellation charge, within two hours the charge will be 15% of the job value and in the event of you cancel within one hour the charge will be 50% of the price.
5. A booking can only be cancelled on the phone or email in the office.
6. A price increase of 50% of the listed price will be charged on the following dates, 24th, 25th, 26th and31st of December and on 1st of January as well.
7. For Airports pickups we give first 40 minute free of charge after your flights lands, after that you will be charged 0.30 pence per minute as waiting time.
8. For residential pickups first 10 minute is free provided you come out within 10 minute, otherwise you will be charged for the whole waiting @ 0.30 per minute. Our prices are based that you will be ready to travel at the time and the place previously arranged.
9. If we cannot make any contact with you at the residential pickups by ringing your doorbell or on the phone or at the airports you will be charged full fare.
10. The payment can be made by cash or credit card, your card will be charged at the time of booking. In case of cash paying customer, you can pay to the driver but we need your card details only to secure the booking or may be charged in case of no show or late cancellations.
11. The driver is there to help you load/unload your luggage; he is not responsible for any damage or missing any luggage. Please make sure all of your luggage is loaded/unloaded.